Terms of Service
Effective date: May 25, 2025
Beta Service Notice
Tidal AI is currently in beta. Features may change, performance is not guaranteed, and some functionality may be unavailable at times. By using Tidal AI, you acknowledge and accept the beta nature of the service.
1. Acceptance of Terms
By creating an account or using Tidal AI ("the Service"), you agree to these Terms of Service ("Terms") and our Privacy Policy. If you do not agree, do not use the Service.
If you are using Tidal AI on behalf of a business, you represent that you have authority to bind that business to these Terms.
2. Your Account
You are responsible for:
- Keeping your login credentials secure and confidential.
- All activity that occurs under your account.
- Ensuring the information you provide (name, email, business details) is accurate and kept up to date.
You must be at least 18 years old to create an account. Accounts are personal — you may not share, sell, or transfer your account to another person or entity.
3. The Service
What we provide
Tidal AI provides AI-powered tools that generate marketing assets — including websites, ad campaigns, ad creatives, email sequences, brand strategies, content calendars, and follow-up funnels — based on inputs you provide. We also offer a marketing audit tool that is always free.
AI-generated content
The content Tidal AI generates is produced by AI models and is not guaranteed to be accurate, complete, legally compliant, or suitable for your specific situation. You are solely responsible for reviewing, editing, and determining whether AI-generated content is appropriate before using it in your business.
You own the content generated for your projects. Tidal AI claims no intellectual property rights over your outputs. However, you grant Tidal AI a limited license to store and display that content to provide the Service to you.
No professional advice
Tidal AI does not provide legal, financial, medical, or professional advice. Marketing outputs are suggestions only. Consult appropriate professionals before making significant business decisions.
4. Credits and Billing
Subscription and credits
Tidal AI operates on a credit system. Each plan includes a monthly credit allocation. Credits are consumed when you run builds (website, ad campaign, email sequence, etc.). Credit costs per build type are listed on our Pricing page and in your account billing settings.
Free trial
The Starter plan includes a 30-day free trial. No credit card is required to start. If you do not add a payment method before the trial ends, your account will revert to a limited free tier.
Billing cycle
Paid plans are billed monthly. Credits reset at the start of each billing cycle. Unused credits do not roll over to the next cycle. Subscriptions renew automatically unless you cancel.
Refunds
Credits consumed for successful builds are non-refundable. If a build fails due to a platform error on our end, credits are automatically refunded to your account. We do not offer cash refunds for unused credits or partial billing periods. To cancel and avoid future charges, cancel before your next renewal date.
Price changes
We may change subscription prices with at least 30 days' notice via email. Price changes take effect at your next renewal after the notice period. Continued use after the effective date constitutes acceptance of the new price.
5. Acceptable Use
You agree not to use Tidal AI to:
- Generate content that is illegal, defamatory, harassing, threatening, or fraudulent.
- Create spam, phishing campaigns, or deceptive advertising.
- Impersonate another person, company, or brand without authorization.
- Violate any applicable advertising standards, FTC guidelines, or consumer protection laws.
- Reverse-engineer, scrape, or attempt to extract the underlying AI models or platform code.
- Use automated tools to generate builds at scale beyond your plan limits.
- Resell access to the Service without our written permission.
We reserve the right to suspend or terminate accounts that violate these rules without refund.
6. Intellectual Property
Your content
You retain ownership of all business information, brand assets, and inputs you upload to Tidal AI. You own the AI-generated outputs created from your inputs. You grant us a limited, non-exclusive license to use your inputs solely to deliver the Service.
Our platform
The Tidal AI name, logo, software, design, and all platform technology are owned by Tidal AI and protected by intellectual property laws. You may not copy, modify, or distribute any part of our platform without express written permission.
7. Disclaimer of Warranties
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.
We do not warrant that: (a) the Service will be uninterrupted or error-free; (b) AI-generated content will be accurate, complete, or suitable for your business; (c) results from using the Service will meet your expectations; or (d) defects will be corrected.
8. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, TIDAL.AI AND ITS OFFICERS, EMPLOYEES, AND AFFILIATES SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES — INCLUDING LOST PROFITS, LOST REVENUE, OR LOSS OF DATA — ARISING FROM YOUR USE OF THE SERVICE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
OUR TOTAL LIABILITY TO YOU FOR ANY CLAIM ARISING FROM OR RELATING TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE GREATER OF: (A) THE AMOUNT YOU PAID TO TIDAL.AI IN THE 3 MONTHS PRECEDING THE CLAIM, OR (B) $50 USD.
9. Indemnification
You agree to defend, indemnify, and hold harmless Tidal AI from any claims, damages, losses, or expenses (including attorney fees) arising from: (a) your use of the Service; (b) content you submit; (c) your violation of these Terms; or (d) your violation of any third-party rights.
10. Termination
By you
You may cancel your account at any time from your billing settings. Cancellation takes effect at the end of your current billing period. Your data will be retained for 30 days after cancellation and then deleted.
By us
We may suspend or terminate your account immediately if you violate these Terms, engage in fraud, or if required by law. We may also discontinue the Service with 30 days' notice to all users.
11. Governing Law and Disputes
These Terms are governed by the laws of the State of Texas, United States, without regard to its conflict of law provisions. Any dispute arising from these Terms shall be resolved through binding arbitration in accordance with the American Arbitration Association's rules, unless you opt out within 30 days of first agreeing to these Terms by emailing brockcameron27@gmail.com.
You waive any right to participate in a class-action lawsuit or class-wide arbitration.
12. Changes to These Terms
We may update these Terms from time to time. If we make material changes, we will notify you by email at least 14 days before they take effect. Your continued use of the Service after that date constitutes acceptance of the updated Terms.
13. Contact Us
For questions about these Terms:
This document was last updated on May 25, 2025. This is not legal advice — consult a qualified attorney for advice specific to your business.